Legal
Privacy Policy
We built a simulator, not a data-harvesting operation. This policy explains the small amount of personal data we handle, why, and how you stay in control of it.
1. Who we are
Questswatchpatch Interactive Ltd ("Questswatchpatch", "we", "us") operates questswatchpatch.surf. We are a company registered in England and Wales, company number 15284719, with our registered office at 27 Frostline Yard, Sheffield S3 8GT, United Kingdom. We are the data controller for personal data processed through this website.
For any privacy question, email [email protected] or write to the address above.
2. What we collect
- Simulator data: your shots, telemetry, accuracy grid and session statistics are calculated and held entirely in your browser's memory. They are never sent to our servers and disappear when you close or refresh the page.
- Consent record: we store your cookie choice (accept, reject or custom categories plus a timestamp) in your browser's local storage under the key
qwp-cookie-consent. - Contact messages: when you email us or use our contact form, we receive your name, email address, chosen topic and the content of your message.
- Analytics (only with consent): if you accept analytics cookies, we collect aggregated, pseudonymised usage information such as pages visited, device type and approximate region.
- Server logs: our hosting provider records standard technical data, including IP address, browser type and request time, for security and to keep the site running.
3. Why we use it and our lawful basis
| Purpose | Data | Lawful basis |
|---|---|---|
| Remembering your cookie choice | Consent record | Legitimate interests / legal obligation (PECR) |
| Answering your enquiries | Contact messages | Legitimate interests; consent where you tick the form box |
| Understanding how the site is used | Analytics data | Consent |
| Securing and operating the site | Server logs | Legitimate interests |
4. Who we share it with
We do not sell personal data. We share it only with processors who help us run the site, such as our hosting provider, email service and, where you have consented, our analytics provider. Each processor acts under a written contract and only on our instructions. We may disclose data where required by law or to protect our legal rights.
Where a processor stores data outside the UK, we rely on UK adequacy regulations or the International Data Transfer Agreement to protect it.
5. How long we keep it
- Contact messages: up to 24 months after our last correspondence, then deleted.
- Analytics data: up to 14 months in aggregated form.
- Server logs: up to 30 days.
- Consent record: in your browser until you clear site data.
6. Your rights
Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. To exercise any of these rights, email [email protected]. We will respond within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.
7. Children
The simulator is suitable for all ages and collects no personal data during play. We do not knowingly collect contact information from children under 13. If you believe a child has sent us personal data, contact us and we will delete it.
8. Security
The site is served over HTTPS. Access to contact messages is restricted to team members who need it, and accounts are protected with multi-factor authentication.
9. Changes to this policy
We may update this policy as the site evolves. The "last updated" date above always shows the current version. Material changes will be highlighted on the home page.